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Telecom Italia 2008 Sustainability Report and 2009 Web Pages

For More Information
To learn more about how we score, what topics are considered in the evaluation, and what score we assigned in each topic, click here: View the completed PSI scoring sheet

Analyst Comments
Telekom Italia's 2008 CSR is a progressive report with many ambitious and robust sustainability goals and targets. Right of the bet, we know that the company is serious when dealing with sustainability topics. The company discussed its commitment to conducting business in a socially responsible and earth-friendly manner, including a commitment to improve recycling programs, monitor and decrease hazardous waste and energy use, and utilize its established environmental management system in order to continue making improvements in the company’s general sustainability. The report, nonetheless, needs to explicitly state each one of the global compact principles as the very own values of the company, instead of just stating that the company signed on the Global Principles. This is a major shortcoming, which can be fixed easily. The sections on social responsibility and business ethics, however, were impressively strong, informative, and for the most part specific. Telecom Italia is dedicated to being socially responsible both within the work environment and in the larger world. The company has a comprehensive Code of Conduct to ensure that it is conducting business in an ethical manner. Telecom Italia also has a “Woman Project," to support those women attempting to manage both motherhood and corporate life, by providing childcare for all, and loans for new parents. The company is also actively involved in its surrounding communities. It has supported numerous programs, both unrelated and related to its technology. Examples include, the 114 Childhood Emergency Helpline, a teen hotline offering aid teens in danger in Italy, Musica Nas Escola, a program that gives music lessons to children in underprivileged neighborhoods in Brazil, and the Spirit of Stella, a program that takes children with cancer and disabilities on sailing trips. Analyzed by Olivea Omalara Fayola Callender-Scott, and posted to the web on 1/29/2009.

Company Description
"Telecom Italia's wireline unit is Italy's #1 telephone operator with about 20 million fixed access lines. Broadband connections total more than 7 million and its domestic wireless business also leads with about 36 million subscribers. While Telecom Italia does most of its business domestically, Europe and Latin America are key international markets. Its wireline holdings provide broadband network services in France, Germany, and the Netherlands, as well as wholesale network access in Europe and South America. Its TIM Brasil subsidiary is a leader in the Brazilian wireless market. Telecom Italia also provides office peripherals such as ink-jet printer heads, largely for the banking industry, through Olivetti." (Hoovers.com)

Overall Scores

The letter grades reported below are based on all reports irrespective of year of the same sector in the database and may be slightly different from the grades in the individual sector reports, which are based on scores of companies in just that report.

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